Company
Enterprise Solutions

The Enterprise Platform From the Microsoft Ecosystem

CRM, ERP, and Power Platform - natively integrated with Microsoft 365, Azure, and Copilot. We implement Finance & Supply Chain, Business Central, Field Service, and Project Operations for the industrial Mittelstand. Practical, industry-oriented, and built to scale - not for endless consulting cycles.

Key Services
Engineering with Impact.

In-depth Dynamics 365 knowledge for application management, development and continuous improvement.

01

Dynamics 365 Copilot - AI-Powered Workflows

We activate Dynamics 365 Copilot in Sales, Customer Service, Finance, and Supply Chain: natural-language record summaries, CRM-context email drafts, AI-driven action recommendations, and anomaly detection in cash flow forecasting - extensible via custom Copilot Studio knowledge plugins.

#DynamicsCopilot #CopilotStudio #AzureOpenAI #PCFControls #Dataverse

02

D365 Finance & Supply Chain - ERP Core

Dynamics 365 F&SCM implementation with multi-entity legal structure, standard and actual costing models, production order costing, and Planning Optimization. Dual-Write synchronises Dataverse entities bidirectionally with F&SCM.

#D365FSCM #PlanningOptimization #DualWrite #Dataverse #XPlusPlus

03

Power Platform - Process Automation & Low-Code Apps

Canvas and model-driven apps in Power Apps, cross-system automation with Power Automate cloud flows and RPA desktop flows, operational dashboards in Power BI with DirectQuery to Dataverse and Azure Synapse.

#PowerApps #PowerAutomate #PowerBI #RPA #Dataverse

04

Azure Integration Services - Enterprise Middleware

Event-driven integration architectures: Azure Logic Apps Standard, Azure Service Bus with competing consumer patterns, API management policies for throttling and JWT validation, and Azure Event Grid for Dynamics 365 change notifications.

#LogicApps #AzureServiceBus #APIM #EventGrid #AzureFunctions

05

D365 Field Service & Connected Service

Dynamics 365 Field Service with Resource Scheduling Optimization (RSO), Connected Field Service, automated alert-to-work-order processing, and offline-capable mobile technician apps with custom PCF components.

#FieldService #RSO #PCF #UniversalResourceScheduling

06

Business Central - Mittelstand ERP & Extensions

Dynamics 365 Business Central for manufacturing and trading: AL language per-tenant extensions (PTEs), advanced warehouse management processes, and BC-to-SAP middleware integration via Azure Logic Apps and OData v4 APIs.

#BusinessCentral #ALLanguage #PTEExtensions #ODataV4 #AzureArc

07

D365 Customer Insights - CDP & Audience Activation

Customer Insights as Microsoft CDP: unified customer profiles with deterministic and fuzzy-match merge policies, churn and CLV prediction models, segment export to Azure Synapse, and real-time activation via Power Automate.

#CustomerInsights #UnifiedProfiles #ChurnPrediction #CLV #AzureSynapse

08

D365 Project Operations - Professional Services & Billing

Dynamics 365 Project Operations for end-to-end project delivery: resource capacity planning, time and expense management, fixed-price and time-and-materials billing, project budget tracking, and Microsoft Project integration.

#ProjectOperations #ResourceScheduling #EVM #TimeAndExpense #FixedPriceBilling

09

D365 Commerce & Connected Retail

Dynamics 365 Commerce with unified POS, e-commerce storefront on the Retail Server headless API, omnichannel inventory visibility, Azure ML product recommendations, and loyalty programme management.

#D365Commerce #HeadlessRetailAPI #DOM #Omnichannel #AzureMLRecommendations

35-45%
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Continuous optimization and proactive management.
25-35%
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Streamlined processes and efficient resource management.
100%
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Ensuring your Dynamics 365 environment is secure and compliant.
SERVICES IN DEPTH
What Our Dynamics 365 Offering Covers
  • Proactive Monitoring & Support: Continuous monitoring of your Dynamics 365 applications to identify and resolve issues before they impact your business.
  • Incident Management: Quick and effective resolution of any incidents to minimize downtime and disruption.
  • Tailored Solutions: Developing custom Dynamics 365 solutions that meet your unique business needs.
  • Seamless Integration: Integrating Dynamics 365 with other platforms and applications for improved functionality.
  • Secure Cloud Management: Managing your Dynamics 365 cloud environment to ensure it is secure, scalable, and optimized for performance.
  • Disaster Recovery & Backup: Implementing disaster recovery and backup strategies to protect your critical data.
  • Robust Security Protocols: Implementing strong security measures to protect your Dynamics 365 environment.
  • Compliance Management: Ensuring your Dynamics 365 environment adheres to industry standards and regulations.
  • Regular Assessments: Continuously evaluating your Dynamics 365 system to ensure it operates efficiently.
  • Optimization Initiatives: Implementing performance enhancements to meet your evolving business needs.
  • Strategic Planning: Developing a roadmap that aligns your Dynamics 365 investments with your business goals.
  • Continuous Improvement Initiatives: Regularly improving your Dynamics 365 environment to support growth and innovation.
  • Ongoing Analysis & Reporting: Providing regular reports and insights into your Dynamics 365 environment's performance.
  • Proactive Improvement Strategies: Implementing continuous improvement strategies to keep your systems at peak performance.
Reference Projects

Selected Client Projects

Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
What Clients Say

Decisive for Your Ecosystem

Contact

Let's shape the future together!

Write us an email at info@zirkeltech.com or complete the form.

231 Oak Park Blvd., Oakville, ON L6H 7S8, Canada
Stabu iela 41, Centra rajons, Rīga, LV-1011, Latvia
Nauschgasse 4/3/2 Vienna 1220, Austria
H-17, Sector 63, Noida 201301, India
Hermetschloostrasse 77, 8048 Zürich, Switzerland
Do you have any questions or would you like to discuss a project? We look forward to hearing from you.