We operate your SAP, Salesforce, and Dynamics 365 environments under a unified managed service layer - proactive monitoring, structured release governance, and 24×7 support. Without the overhead of an equivalent internal operations team. Dedicated contacts who know your systems - not rotating tickets to anonymous service desks.
Comprehensive managed services; from application management and cloud operations to continuous improvement.
Multi-tier AMS operations with L1 service desk, L2 functional support, and L3 technical escalation for SAP S/4HANA, Salesforce, and Dynamics 365. Incident SLA tracking via ServiceNow or Jira Service Management, structured root cause analysis, and weekly governance reporting.
#ServiceNowITSM #L1L3Support #SLAP1P4 #SAPBasis #24x7NOC
Unified observability across SAP Cloud ALM, Salesforce Event Monitoring, and Dynamics 365 LCS telemetry - consolidated in Datadog or Grafana with on-call notification via PagerDuty and automated incident creation.
#SAPCloudALM #Datadog #Grafana #AzureMonitor #PagerDuty
Controlled release pipelines: SAP TMS with ChaRM gating, Salesforce SFDX with GitHub Actions and org comparison diffs, and Dynamics 365 ALM via Azure DevOps LCS deployable packages - with automated regression testing.
#SAPTMS #ChaRM #SFDX #AzureDevOps #LCSDeployablePackages
GDPR compliance monitoring, SAP GRC Access Control for SoD resolution and role cleanup, Salesforce Shield anomaly detection, and Dynamics 365 Customer Lockbox governance. Quarterly penetration test coordination and ISO 27001 evidence collection.
#SAPGRC #SalesforceShield #GDPR #ISO27001 #SoDAnalysis #CustomerLockbox
SAP HANA System Replication with Pacemaker cluster failover, Azure Site Recovery for Dynamics workloads, and encrypted Salesforce data exports to Azure Blob Storage. Monthly DR drill automation with RTO/RPO validation.
#HANAHRS #Pacemaker #AzureSiteRecovery #RTO #RPO #AzureBlobStorage
Regular performance baselines and optimisation sprints: SAP HANA expensive statement tracing and table partition analysis, Salesforce SOQL governor limit profiling, and Dynamics 365 batch job queue tuning - with quarterly business reviews.
#HANAProfiling #SOQLOptimisation #D365BatchTuning #QBRGovernance #FinOps
Ongoing functional consulting for SAP FI/CO/MM/SD, Salesforce Sales and Service Cloud, and Dynamics 365 Finance and Business Central. Configuration changes, master data corrections, and workflow adjustments under structured change control.
#SAPFunctional #SalesforceConfig #D365Finance #UATSupport #ChangeControl
Structured end-user training programmes, role-specific quick reference guides, and Confluence-based knowledge bases. Adoption KPIs, post-go-live hypercare sprints, and refresher training aligned to platform release cycles.
#EndUserTraining #Hypercare #Confluence #AdoptionKPIs
Operations and monitoring of active integration landscapes: SAP Integration Suite iFlow monitoring, MuleSoft Runtime Manager alert management, and Azure Logic Apps run history diagnostics. Dead letter queue cleanup, API gateway certificate renewal, and monthly integration health reports.
#SAPIntegrationSuite #MuleSoftRuntimeManager #AzureLogicApps #APIGateway
Algorithm-based applications for highly sensitive market analyses.
+35% Forecast Accuracy
SAP S/4 HANA implementation with 24×7 support.
Go-live in 6 Months
AI-based drone LiDAR systems as part of BIM.
40% Time Saving
SaaS platform for digital transformation in the automotive supplier industry.
Real-time Transparency
MS Dynamics CRM implementation with 24×7 support.
24/7 Support SLA
Shared service support with continuous improvement.
30% Efficiency GainAlgorithm-based applications for highly sensitive market analyses.
+35% Forecast AccuracySAP S/4 HANA implementation with 24×7 support.
Go-live in 6 MonthsAI-based drone LiDAR systems as part of BIM.
40% Time SavingSaaS platform for digital transformation in the automotive supplier industry.
Real-time TransparencyMS Dynamics CRM implementation with 24×7 support.
24/7 Support SLAShared service support with continuous improvement.
30% Efficiency GainWe chose ZirkelTech because we needed a strategic partner with world-class expertise to work alongside our multi-national SAP S/4 team. We found ZirkelTech to be the most flexible, well-organized and trustworthy. We highly appreciate not just the subject matter knowledge, but also the enthusiasm and readiness consistently shown by the colleagues to discuss and try out novel approaches to solving complex problems.
ZirkelTech has supported us from the idea of a collaboration platform to its final marketability with high competence and reliability. Thanks to the partnership and agile cooperation, the idea was quickly transformed into a proof of concept. ZirkelTech continues to be our strategic partner for future projects, due to its commitment and flexibility.
With ZirkelTech we have found a competent partner who has reliably supported us in software development. Besides expert colleagues, who convinced us with their professional competence and creativity, Zirkel Tech is also characterized by an organized cooperation and goal-oriented communication. Also, for future projects ZirkelTech is the first choice for us.
DLC GmbH has experienced a significant boost in efficiency and project management thanks to the exceptional technical solutions provided by Zirkel Tech. Their team’s technical expertise, prompt response times, and unwavering dedication to our unique needs have been invaluable. We highly recommend their reliable and professional services to any business seeking top-notch IT support. Zirkel Tech has truly become an integral part of our success.
ZirkelTech was instrumental in building our Personal Finance platform, MoolahMate. They delivered seamless integration with another solution provider, robust security, and stayed on time and on budget. Their ability to listen, suggest ideas, and their professionalism make them an invaluable partner. A pleasure to work with.
From the very first discovery workshop, the ZirkelTech team demonstrated a rare combination of deep technical knowledge and genuine curiosity about our manufacturing operations. Rather than proposing a generic off-the-shelf solution, they invested heavily in understanding our specific OEE (Overall Equipment Effectiveness) measurement methodology, our rejection-tracking workflows, and our compliance obligations under IATF 16949. This groundwork paid dividends throughout the entire project.
Write us an email at info@zirkeltech.com or complete the form.
